Outbound Calling: Allows businesses to make outbound calls using customizable caller IDs, and more.Location-Based Routing: Routes incoming calls to different locations based on the caller’s location. Time of Day Routing: Routes incoming calls to different locations based on the time of the day.Hosted Call Recording: Records incoming and outgoing calls and stores them for future reference.Cloud IVR: An automated voice response which answers incoming calls and assists callers.International Call Forwarding: Forwards incoming calls from any location to another destination.Virtual Communication FeaturesĪ virtual number plan also comes with additional features to support global connectivity and improve caller experience. Likewise, the UK business can forward incoming calls to their UK main office or their US remote teams. Customers in the US can call this number for free. For example, a UK business can use a US toll free number for its US customers. And they can make it easier and inexpensive for customers to call them by using toll free or local numbers for their areas. This way, businesses can bypass geographic boundaries to connect with international customers. Or, calls may be routed based on the location of the caller. For instance, calls can be routed to multiple lines and locations at the same time. And it can choose how to route these calls across multiple locations. A company using a virtual number can decide which numbers or devices will receive calls. Businesses use these numbers to forward incoming calls from one location to another for better connectivity and cheaper long-distance calling. This way, users can call through any device connected to their internet, such as smartphones, softphones, computers, laptops, VoIP phones, etc.īecause of its virtual nature, a cloud phone number is an excellent call forwarding tool. VoIP converts voice signals into digital signals and transmits them to the receiver in real-time. Instead, it uses voice over IP or VoIP technology to let a caller make and receive calls. Premium features include rollover minutes, call recording, and outbound calling.Ī virtual number is not tied to a fixed physical location or address. You can connect these features to your virtual numbers as needed. United World Telecom also offers premium features at an additional rate. Virtual phone numbers from United World Telecom come with many features to customize the service. You can have calls routed back to the number that is most convenient for you. Virtual numbers can be easily coordinated in a variety of ways to suit your needs. Upon purchasing a virtual number, you will designate a “destination number.” When calls are made to a a cloud phone number, calls are instantly routed to the destination number for answering. Virtual numbers are programmed to forward calls to a specific number or numbers. Get Cloud-Based Phone Numbers for Business This service reduces the costs for local and international calls and enables the owner of the number to control everything using a simple interface. You can purchase virtual numbers as local numbers, international numbers, toll free numbers, universal numbers, and international toll free numbers. They operate digitally and you can use them with mobile lines, VoIP lines, or landlines. Virtual numbers (also known as cloud-based phone numbers) route calls via the internet instead of over traditional telephone lines. Read on to learn more about using virtual numbers and how to purchase them for your company. They work with advanced features and international call forwarding capabilities. United World Telecom provides virtual phone numbers in over 140 countries across the globe. Among the most useful and versatile business tools, virtual phone numbers make communicating easy.
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